Make a Payment
You can make a payment now to reduce or clear your outstanding balance by Debit card using our secure online service.
NOTE: Whilst we offer an option to make a single payment, we would encourage you to call our team on 01772 557635 to agree and set up an affordable repayment plan.
Alternatively, you can make a payment by any of the following methods:
Pay by Direct Debit
Pay your account by Direct Debit, we recommend you first complete our Income & Expenditure tool to give you a clear picture of how much you can afford to pay. Once completed, this information will automatically update your records with us.
If you then wish to discuss making a payment via this method, call us on 01772 557635 (don't forget to have your customer reference number ready).
Pay by Telephone
Pay your account by telephone using your card.
Please ensure you have your customer reference number and details of your card ready, then call 01772 557635
For some accounts where payments are accepted by credit card, your credit card provider is likely to charge you interest for your payment.
What is CPA and how does it work?
CPA (Continual Payment Authority) is a free of charge, automatic payment that you can set up with us using your debit card.
A CPA allows us to take an agreed payment amount from your debit card on a pre-agreed date without speaking to you for approval each time. We will only take payments on the agreed date and for the agreed amount.
- If your CPA payment is declined by your bank we will not attemp to collect it again on a different date or for a different amount – we will simply contact you to discuss it.
- If you need to amend your payment date or amount, you can instruct us to make a change up to 1 business day before the payment is due or contact your bank. We will automatically stop taking payments once your agreed plan has been completed.
- If your debit card gets replaced by your bank with a new one (expired /lost / stolen) you should contact us to re-set your CPA to a new card to avoid payment being declined.
Pay by Internet Banking
Pay your account by Bank Transfer, use your Customer Reference number as your payment reference and send your payment to the following account:
Sort Code: 40-02-50
Account No: 41390104
(for international payments)
Pay by Cheque
Pay your account by Cheque, please make your cheque payable to:
akinika Debt Recovery Ltd
Write your Customer Reference number on the reverse of the cheque and post to the following address:
akinika Debt Recovery Ltd
PO Box 82
33 Winckley Square
Pay by Standing Order
If you have already agreed a repayment plan with us, you can download and complete the following Standing Order Mandate form (don’t forget to include your customer reference number) and take in to your bank.
Alternatively, call us on 01772 557635